Suppose you or someone else have installed SugarCRM ,but you are not able to get its access , the only wayout is to change/reset the admin password via SQL.
Get into the respective database and find table users.Firstly you will have to find the active admin account.
The active admin account is one whose
is_admin column is set to 1 and the column
status is set to active .
The below sql query displays all active admin users.
SELECT user_name FROM users WHERE is_admin = '1' AND status = 'Active';
The password is simply a md5 hash, therefore you can set it to any value you like via:
UPDATE users SET user_hash = MD5('PASSWORD') WHERE user_name = 'USERNAME';